Case Study: Document Future

Thomas Becker, Managing Director of Document Future, describes how he introduced Vmoso into his company to improve the quality of communication and collaboration and meet a challenging software release deadline.

Vmoso Sept 2016 release

We’re delighted to announce the immediate availability of the latest release of Vmoso. This is a major release, including:
– Vmoso Big Knowledge
– Vmoso Process Management
– Addition of tasks to Vmoso basic mod
– Vmoso Integration framework
– Enhancements to access control to support enterprise and affiliate users

This short video gives a brief introduction to some of these new features. For more details, please take a look at the release notes.

Capturing Knowledge At Source

The need for knowledge management has never been greater. The conversations we have today are the knowledge that other people will be searching for tomorrow. Capture them at source or lose them forever.

Galaxy Financial – Private Wealth Management

Galaxy Financial Services is a global provider of financial services with headquarters in New York, and offices around the world.

See how Galaxy uses Vmoso in its Private Wealth Management division to enable secure, efficient communication with its most valued customers.

Read Transcript

Galaxy Financial Services is a global provider of financial services with headquarters in New York, and offices around the world. Galaxy uses Vmoso in both its Investment Banking and Private Wealth Management divisions to enable efficient communication and collaboration between its employees, and between its employees and customers.

Jennifer is a private wealth manager Galaxy. She is reviewing the overnight markets in Asia, checking in on what has happened in Europe and preparing for the start of business in the US. Troubling news from central Asia caused the markets overseas to react negatively, and the US markets will almost certainly do the same. Jennifer knows she needs to calm her clients who have diversified portfolios of stocks, bonds, real estate and art.

Jennifer sends out messages to each of her clients. She is able to send out a general message to everyone using Vmoso. She knows it will be secure and private while meeting the bank’s strict policies.

Jennifer receives a message from Michael, a millionaire technology executive who checked his portfolio and is panicking about the morning losses.

Michael explains to Jennifer that he is about to make a large real estate purchase and wants to have his agent in the financial conversation. Jennifer agrees that real estate should be part of his long-term financial planning. She suggests setting up a Vmoso chat and include Greg, Michael’s real estate advisor in the conversation.

Greg can use email to engage with Jennifer and Michael’s discussion. Jennifer suggests to Michael that by using Vmoso the entire conversation and information exchange will be safe and secure. In addition, the conversation will be organized for future reference.

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It has been a few months since the problems in central Asia. The markets have stabilized and Jennifer has strengthened her relationships with her clients.

Michael has asked her about long term asset protection. She suggests that he includes his lawyers and insurance experts into the discussion.

Marcia and Jack, legal and insurance counsel to both of Jennifer’s clients are able to see the investment history and though process each client has gone through to arrive at the conclusion they want to use insurance to protect their assets.

Jennifer uses Vmoso to set up a task, asking Jim to propose what type and how much insurance each of her clients would need. The task will remain open until an action takes place and Jennifer or her client closes it.

Vmoso has helped Jennifer engage with her clients, keeping them informed in a secure, private communication environment, and preserving these discussions for her successor when she moves on from her current role.

Galaxy Financial – Commercial Loans

Galaxy Financial Services is a large financial services institution, offering a comprehensive array of banking, security, investment and other products to both consumers and businesses.
See how they use Vmoso to reduce the costs associated with commercial loans by improving the efficiency of their collaboration processes and ensure that a full audit trail of communication during the loan application process is kept.

Galaxy Health

Galaxy Health is a US healthcare insurance provider. Galaxy’s new CEO made it his personal mission to overhaul the way Galaxy communicates with its partners and customers so that it can deliver the best care and service to its policy holders, medical providers, agents and brokers.

See how Galaxy and their major partners have chosen Vmoso to streamline the communication involved in claims, thereby lowering costs and speeding up resolution.