Galaxy Cable Inc is a full service provider of cable TV, internet and voice services to both residential and commercial customers, serving 30M households and 2M businesses.
See how Galaxy use Vmoso to enable:
– self-service customer service through knowledge bases and discussion forums
– personalized customer service for residential customers via integration with Galaxy’s CRM system
– collaborative customer service for business customers via Vmoso’s sophistication collaboration capabilities
Customer service trends are changing. Customers are becoming more self-sufficient. Studies show that more than 66 percent of customers prefer to solve their own problems before attempting to reach a customer service representative. This is done by searching knowledge bases, looking through question and answer archives…
Galaxy Broadcasting Corporation is a major news, information and entertainment company with a network, affiliate and 12 owned and operated local stations around the country.
See how Galaxy use Vmoso to communicate quickly and efficiently across distributed teams to ensure they deliver high-quality, up-to-the-minute news coverage.
Galaxy Electronics is a manufacturer of consumer electronics. Its products are designed in Japan, built in China and the software developed in India. Products are distributed and sold worldwide.
See how Galaxy Electronics use Vmoso collaborate internally, with their supply chain, their distributor and reseller networks in Europe and the Americas, and their customers around the world.
You know that good communication skills are essential to rise to the top in business. Communications skills can endear you among your peers, raise your value among your superiors, and cause you to be admired among those subordinate to you. So, how can you develop them to meet your true potential? Here are some helpful tips for improving your business communication skills.
Clearvale is the social network for business, where transparency and accountability mean real work gets done. Clearvale in Action provides detailed examples of how organizations across a variety of fields are using Clearvale to improve business processes in an effort to make a full social enterprise transformation.
Clearvale Enterprise provides users with the ability to connect, build relationships, share ideas, create content, and learn from one another. But unlike consumer social networking sites, microblogging services, and the like, Clearvale Enterprise provides the ability to create robust, high-availability extranets, intranets, or portals…
